Our company adopts its works that prioritizes customer satisfaction. In this context, we have always target high quality technical service as a goal ranging from the installation phase to the maintenance. We are trying to be the best by improving ourselves in various aspects.

Our products are under warranty for 1 year.

• Malfunctions due to the power network
• Intervention by the people who are not granted by the manufacturer.
• In case of dismantling of label of the machine
• In case of not obeying the points written in the user manual of the machine

• The condenser unit needs to be cleaned weekly by the customer with compressed air from a distance.
• The water level of the unit should be checked once a week by the customer.
• The unit should be inspected by the qualified personnel once in a 6 weeks.

• The unit should be positioned to the ground that is capable of withstand the weight load.
• The area where the unit will be installed must be dry and protected from frost. Ambient temperature should not be below + 5 ° C and above + 45 ° C.
• A minimum of 100 cm clearance must be left in front of condanser fans
• Air ducts or hoods should not be installed in the air inlet and outlet areas of the unit. Otherwise, the air flow will decrease and the capacity will decrease.
• An air duct is necessary if interior becomes too hot when the machine is operating.
• The unit should have a minimum clearance of 1 meter in front of the side covers that can be opened for service and maintenance..
• Electricity, water and grounding lines should be provided in the area where the unit will be installed.
• Earthing connection must be made before starting the unit.